The process by which practitioners attempt to study their problems scientifically in order to guide, correct and evaluate their decision and action is what a number of people have called Action Research. ” According to sara Backwell: “ Action Research is the research carried on by school personnel concerned with school problems, to improve school practice. According to Mac Grathe: “Action Research is organized, investigative activity aimed towards the study and constructive change of given endeavour by individual or group concerned with change and improvement.
Not only do teachers and students need to accomplish technical tasks , they must also communicate efficiently and effectively with internal and external customers . Development of effective communication skills is an important part . It posses highly developed communication skills levels to become a successful professional. The development of these skills not only enhances the teachers students potential, but will also improve the quality of teachers students produced. Advanced communication skills are required in every aspect of the teaching process.
Teachers must possess highly developed oral and writing skills to communicate with management, learners and co-workers effectively. Students not able to speak properly , they don’t know the simple English words. For the these reasons the investigation divided to carry out action research into the problem of communication skills. This research uses a qualitative approach to explore the aspects of communication skill. To give focus to research the research in the 8th class of whole.