Describe how a team leader should communicate the team’s purpose and objectives to its members. A team leader should communicate with team members their purpose and objectives for a task using the SMART model. This is an acronym and its meaning is as follows; Specific – targets are to be communicated as simply as possible. Measurable – targets are to be communicated so that they are measurable in terms of success. This helps team members to remain motivated and focused on the task in hand. Attainable – targets are to be communicated so that they are attainable. If a target is impossible, goals will not be achieved and team members may become demotivated and disillusioned. Relevant – if objectives are not relevant to a goal or objective then this is a waste of resources and thus, counterproductive. Time- bound – an objective must be communicated with a time scale attached to it. It is imperative that this is a realistic time scale. So, using the SMART model for communicating purpose and objectives is highly recommended.
Explain how you as a team leader would communicate these purposes and objectives to team members that promotes understanding. Purposes and objectives must be communicated in a way that every team member understands. This is paramount as if a team is clear on what responsibilities each member has been delegated, people can address the goals and objectives effectively. Team discussions are the most common way of communicating objectives in a way which promotes understanding. Although, it may be a good idea to use flow diagrams. Explain how you would work towards agreeing with the team objectives that are SMART. I would split the task into parts and hand responsibility for these parts to individual members of the team. I would also communicate a deadline within each of the constituent parts. Also, it would be a good idea to set up methods of how to report back progress to the rest of the team and the team leader. Describe how you would develop a plan with team members showing how team objectives will be met. A plan can be developed by a team discussion. You could also bring in other people from outside the team to help develop a plan.
This plan should adhere to the above mnemonic (SMART) in terms of the objectives set within it. Strengths and weaknesses should be taken into account at this stage as this will help in setting specific team members on objectives which they can be reasonably expected to meet. Team objectives or overall objectives are of extreme importance during the planning stage. This is so that all team members are aware of their role within the team. Describe three ways in which cultural differences can be valued and supported by you when working as a team leader. 1. Ensure the team is aware of racial discrimination issues and law relating to this subject. 2. Undertake appropriate training as a team leader and as a team when it is available. 3. Celebrate differences and adhere to legislation relating to equality and diversity. For each minority group you have identified, outline the legislation now covered under Equality Act 2010 relating to discrimination which applies to each group.
Minority ethnic and race groups – it is prohibited under the equality act 2010 to unfairly treat anyone due to their race. Religious groups – it is also prohibited to treat someone unfairly, harass or victimise someone due to their religious beliefs. Disability groups – the human rights act protects individuals from disability groups aswell as the equality act 2010. Older aged people – it is a n offence under the equality act 2010 to discriminate due to age. Q33 – For each minority group you have identified describe how you as team leader can support each group in the workplace. Minority and ethnic groups – stamp out any discrimination toward these groups. Disability groups – offer a working environment where these groups are not disadvantaged due to disability. Religious groups – ensure harassment or bullying of these groups does not occur. Older aged people – ensuring that opportunities are equal regardless of age.